Returns & Exchanges

At Maxima USA, we want you to be completely satisfied with your purchase. If your new fashion find isn't the perfect fit, you can return or exchange any unworn items with original tags within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

4

Drop Off and Track

Drop your package at any authorized carrier location; once we receive and inspect your items, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing